Hotel Grand Chancellor Melbourne, Melbourne

My stay at the hotel was really nice. The room was lovely, right next to the pool. I did have an issue with the shower being blocked that evening, but the manager on duty was wonderful and had it fixed right away, even giving me a bottle of wine. On the downside, the room looked straight at another building, providing minimal natural light.

The hotel had a mix of positives and negatives. The room was modern and had a work desk, but it wasn't very quiet due to its proximity to the elevator and garbage dump. The faint smell of smoke was a downside, but considering the price paid, it was acceptable.

My stay at the hotel was a mixed experience. While the service was exceptional with genuinely friendly staff who went out of their way to help, the rooms were not as expected and the dining experience left much to be desired. The location, however, was ideal with easy access to various attractions and amenities.

I couldn't ask for a better location with easy access to theaters, dining, and nightlife. The staff were incredibly friendly and helpful, but the lack of a safe in the rooms was a downside. The dining options were delicious with a great selection, even though breakfast was not available at the time. The hotel's central location made it a convenient choice for my holiday trip.

I had a mixed experience at the hotel. The rooms were very spacious and clean, with a comfortable bed and a modern bathroom, but the overall feeling was a bit unclean and run down. While the service was friendly and accommodating, there was a mix-up with missing items. The location was fantastic, right on the edge of Chinatown, but there were issues with sharing information accurately. The dining experience was worth the money, especially with the special deal offered. Overall, a decent stay with some highlights and drawbacks.

The hotel offers a pleasant stay with a great location near the CBD and vibrant nightlife spots. The rooms could use some upgrades but are generally comfortable. Friendly and professional service adds to the positive experience, though there are some issues with cleanliness and billing. The dining options are good, but there could be better communication about room service. Overall, a decent choice for a combined business and leisure trip.

The hotel rooms are very comfortable and clean, but there were service trays in the hallway for the whole of our stay not collected, and it felt a bit dated for the price.

The hotel room I stayed in was quite near the lift, which was a bit inconvenient, but it was quite protected from street noise, which was a bonus. The room itself was well-appointed and comfortable, except for a mishap with the alarm clock going off at 4.30 am.

My stay at the hotel was a bit underwhelming. The rooms had rubbish left over from the previous guest and were generally dirty and unkept. They were also smaller than I expected when we booked. Despite that, the service was fantastic, especially with the mattress padded cover provided upon request. The location, although in need of refurbishment, was beautiful and inviting, offering easy access to key areas of the city. The dining experience fell short as it was atrocious, far from the stunning pictures displayed for breakfast, yet the buffet quality was acceptable.

I found the hotel to be a mixed experience. The rooms were nice but a little small considering the price. The service was friendly but lacked that extra welcoming touch. The location was convenient but had its drawbacks with wait times. The dining had its highlights and downsides. Overall, it was a decent stay with room for improvement.